Norwood Teague Interviews Jim Holmes for CEOSummit 2019

Norwood Teague Interviews Jim Holmes

Norwood Teague Interviews Jim Holmes

I enjoyed my time interviewing Jim Holmes of Sentinel Risk Advisors in late December 2018.

We originally posted this article on the Business North Carolina website and shared it on LinkedIn.

Here are the 9 questions I asked Jim:

Why did you open Sentinel?

Sentinel was born out of what I observed as a weakness within the insurance industry.

Through consolidation, things were becoming too transactional. Instead, it needed to be driven by a strong value proposition, and buffeted by intellectual capital and a world-class customer service platform. So, we sought to hire the best and the brightest, and build a service platform to compete with large and small alike, but at every interaction with every client, drive value.

How has Sentinel evolved since its founding?

Certainly, we are much different than when we started. Our talent is much deeper at every space. For instance, we have developed our loss prevention platform, our claims platform, and our thought leadership platform. Also, we have attorneys working in numerous specialty areas, and we have five offices in two states. It has been a great ride and we have had a lot of fun.

Is hiring challenging?

We are very intentional. Essentially, we run two strategies as we recruit within the industry, and out of the industry. Does it require meeting a lot of people to hire the right people? Sure, but that is part of it. We work very hard at “being out there.”

Tell us about your leadership style?

I am a big fan of hiring really smart people and getting out of their way. My job is to support what they do, not drive what they do. We come up with goals and objectives collaboratively as a firm and then I help and support.

What is your typical day like?

I believe strongly in the power of partnership. My rule is breakfast, lunch, or dinner with a prospect, a client, or a center of influence. My days, thankfully, have shifted to the things I enjoy the most. We have recently hired a talented CFO, which keeps me away from spreadsheets. I spend three-quarters of my time on the thing that I enjoy most, am best at, and derive the most value from—and that’s building relationships.

What is your main approach in client relationships?
We need to know the right solution, keep up with market changes, and give clients strong advice and council, but that is the transactional part. The value proposition we bring is to dig deep into someone’s business, spending time understanding the nuances of their enterprise and helping them structure their transactions to mitigate their risk.

Do current clients provide a lot of your prospects?

Our clients are our partners, and we are fortunate that they feel that way, too. So, yes, we do get a lot of referrals from existing clients. Our strategic partnerships—centers of influence, for instance—have also played a critical role in growing Sentinel’s brand and business. But candidly, we’ve also built the business the old-fashioned way; writing letters, getting on the phone, networking, etc.

What else sets Sentinel apart?

Several things set Sentinel apart. While most in our industry compete on how well they can place your insurance, Sentinel is working to position your business for success. At a time when other providers are moving toward automation and an impersonal service platform, Sentinel is elevating our service commitment to uncompromising standards. It’s a seismic shift in approach; from merely delivering tactics, to setting forth strategy.

What should we be paying attention to?

This is an interesting question because there is a transition occurring. In Raleigh, and I think in North Carolina in general, the “old guard” is cycling to the new. I would say that the names of yesterday will likely not be the names of tomorrow.

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BTW, if you have never attended the CEOSummit, consider joining us – CEO Summit 2019

Norwood Teague CEO Summt

Norwood Teague


 

Norwood Teague begins to use LinkedIn

Norwood Teague

Norwood Teague joins LinkedIn

I met Teddy Burriss a while back while working on #MFGCON18 for Business North Carolina.

Teddy showed me what he is doing with his LinkedIn Profile and I decided I needed to get serious about my use of LinkedIn in my role working with Business North Carolina.

I hope to build out my LinkedIn Profile more and over time grow my LinkedIn Network and begin sharing more business articles through my newsfeed.

Norwood Teague

Visit my LinkedIn Profile. If we know each other, please send me an invite to connect there.

Best wishes for 2019 and beyond.

 


Norwood Teague

Norwood Teague and #MFGCON18

Hi Folks, Norwood Teague here again

I truly enjoyed the work I did this year with #MFGCON18.

#MFGCON18

All of the people I got to meet from lots of great companies and organizations. Including:

 

 

 

 

 

 

 

Burriss Consulting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Thanks to everyone who participated in #MFGCON18

Norwood Teague

My business Blogging Journey begins

Thanks for joining me!

I am going to begin writing articles about the companies I work with, events I participate in and the great people and ideas I discover along the way.

I’m excited about this new endeavor and hope you follow my work here.

Good company in a journey makes the way seem shorter. — Izaak Walton

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